La sous \u00e9preuve E33 comporte deux situations d’\u00e9valuation : Plus d\u2019informations sur cette sous \u00e9preuve : Guide p\u00e9dagogique <\/a><\/strong><\/p>\n Diaporama <\/a><\/strong> : pr\u00e9sentation de l’\u00e9preuve<\/p>\n ++++ Situation 1<\/p>\n – Grille d’\u00e9valuation <\/a><\/strong> – accueil en face \u00e0 face – \u00e9preuve orale – CCF Exemple d’une situation d’accueil<\/em> <\/strong> <\/p>\n Contexte : Accueil physique d\u2019un client, souhaitant d\u00e9poser un cam\u00e9scope qui pr\u00e9sente un dysfonctionnement afin d\u2019en obtenir la r\u00e9paration. ++++ Situation 2 <\/p>\n – Grille de suivi des comp\u00e9tences et \u00e9valuation <\/a><\/strong> en PFMP de la classe de premi\u00e8re accompagn\u00e9e de l’aide au positionnement de l’\u00e9l\u00e8ve, d’apr\u00e8s les Comp\u00e9tences, Comportements et performances du r\u00e9f\u00e9rentiel.<\/p>\n <\/onglets><\/p>\n","protected":false},"excerpt":{"rendered":" Sous \u00e9preuve E33 – Accueil en face \u00e0 face Pr\u00e9sentation La sous \u00e9preuve E33 comporte deux situations d’\u00e9valuation : –<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[59],"tags":[],"class_list":["post-86","post","type-post","status-publish","format-standard","hentry","category-referentiel-reglement-dexamen-grilles-baccalaureat-accueil-relations-clients-et-usagers","comments-off"],"author_meta":{"display_name":"Webmestre acad\u00e9mique","author_link":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/?author=2"},"featured_img":null,"coauthors":[],"tax_additional":{"categories":{"linked":["R\u00e9f\u00e9rentiel, r\u00e8glement d'examen, grilles<\/a>"],"unlinked":["R\u00e9f\u00e9rentiel, r\u00e8glement d'examen, grilles<\/span>"]}},"comment_count":"0","relative_dates":{"created":"Publi\u00e9 13 ans il y a","modified":"Mis \u00e0 jour 13 ans il y a"},"absolute_dates":{"created":"Publi\u00e9 le 22 mars 2013","modified":"Mise \u00e0 jour le 22 mars 2013"},"absolute_dates_time":{"created":"Publi\u00e9 le 22 mars 2013 10 h 30 min","modified":"Mise \u00e0 jour le 22 mars 2013 10 h 30 min"},"featured_img_caption":"","series_order":"","publishpress_future_action":{"enabled":false,"date":"2026-05-29 18:37:58","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/posts\/86","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=86"}],"version-history":[{"count":0,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/posts\/86\/revisions"}],"wp:attachment":[{"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=86"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=86"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=86"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n– situation 1 – accueil en face \u00e0 face – \u00e9preuve orale
\n– situation 2 – Pratique de l’accueil <\/p>\nSituation 1 – accueil en face \u00e0 face<\/h2>\n
\n– Mod\u00e8le fiche descriptive<\/a><\/strong> de situation d’accueil en face \u00e0 face
\n– Mod\u00e8le fiche de sc\u00e9nario<\/a><\/strong><\/p>\n
\n
\n– Fiche descriptive Auchan<\/strong><\/a>
\n– Fiche sc\u00e9nario Auchan<\/strong><\/a><\/p>\nSituation 2 – Pratique de l’accueil<\/h2>\n