{"id":78,"date":"2013-03-22T10:06:00","date_gmt":"2013-03-22T09:06:00","guid":{"rendered":"https:\/\/ecogestionlp.enseigne.ac-lyon.fr\/wordpress\/2013\/03\/22\/sous-epreuve-e32-accueil-au-telephone\/"},"modified":"2013-03-22T10:06:00","modified_gmt":"2013-03-22T09:06:00","slug":"sous-epreuve-e32-accueil-au-telephone","status":"publish","type":"post","link":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/?p=78","title":{"rendered":"Sous \u00e9preuve &#8211; E32 &#8211; Accueil au t\u00e9l\u00e9phone"},"content":{"rendered":"<p><onglets> Pr\u00e9sentation \u00e9preuve<\/p>\n<p>&#8211; <strong><a href=\"https:\/\/ecogestionlp.edune.ac-lyon.fr\/wp-content\/uploads\/sites\/10\/2013\/03\/ppt_epreuve_accueil_au_telephone.ppt\">Diaporama <\/a><\/strong> \u00e9preuve E32 accueil au t\u00e9l\u00e9phone<br \/>\n&#8211; <strong><a href=\"https:\/\/ecogestionlp.edune.ac-lyon.fr\/wp-content\/uploads\/sites\/10\/2013\/03\/doc_taches_epreuve_e32.doc\">T\u00e2ches<\/a> <\/strong> \u00e0 \u00e9valuer pour cette \u00e9preuve<\/p>\n<p>Plus d\u2019informations sur cette \u00e9preuve : <a href=\"article137.html\">Guide p\u00e9dagogique<\/a><\/p>\n<p>++++Grilles <\/p>\n<p>L\u2019\u00e9preuve comporte une situation d\u2019\u00e9valuation. Elle prend appui sur un sc\u00e9nario de simulation t\u00e9l\u00e9phonique.<\/p>\n<p>&#8211; <strong><a href=\"https:\/\/ecogestionlp.edune.ac-lyon.fr\/wp-content\/uploads\/sites\/10\/2013\/03\/doc_e32-grille-evaluation-accueil-au-telephone.doc\">Grille d\u2019\u00e9valuation<\/a><\/strong> E32 &#8211; accueil au t\u00e9l\u00e9phone &#8211; \u00e9preuve orale<br \/>\n&#8211; Sc\u00e9nario<br \/>\n<br \/>&mdash;&nbsp;* <strong><a href=\"https:\/\/ecogestionlp.edune.ac-lyon.fr\/wp-content\/uploads\/sites\/10\/2013\/03\/doc_e32-fiche-scenario-accueil-telephone.doc\"> fiche de sc\u00e9nario<\/a><\/strong><br \/>\n<br \/>&mdash;&nbsp;* <strong><a href=\"https:\/\/ecogestionlp.edune.ac-lyon.fr\/wp-content\/uploads\/sites\/10\/2013\/03\/doc_e32-dossier-mise-en-situation-accueil-au-telephone.doc\">dossier de mise en situation<\/a><\/strong><\/p>\n<p>++++ <\/p>\n<p>++++ Sujet E32<\/p>\n<p>Sujet Novotel + <\/p>\n<p><\/onglets><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pr\u00e9sentation \u00e9preuve &#8211; Diaporama \u00e9preuve E32 accueil au t\u00e9l\u00e9phone &#8211; T\u00e2ches \u00e0 \u00e9valuer pour cette \u00e9preuve Plus d\u2019informations sur cette<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[59],"tags":[],"class_list":["post-78","post","type-post","status-publish","format-standard","hentry","category-referentiel-reglement-dexamen-grilles-baccalaureat-accueil-relations-clients-et-usagers","comments-off"],"author_meta":{"display_name":"Webmestre acad\u00e9mique","author_link":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/?author=2"},"featured_img":null,"coauthors":[],"tax_additional":{"categories":{"linked":["<a href=\"https:\/\/ecogestionlp.edune.ac-lyon.fr\/?cat=59\" class=\"advgb-post-tax-term\">R\u00e9f\u00e9rentiel, r\u00e8glement d&#039;examen, grilles<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">R\u00e9f\u00e9rentiel, r\u00e8glement d&#039;examen, grilles<\/span>"]}},"comment_count":"0","relative_dates":{"created":"Publi\u00e9 13 ans il y a","modified":"Mis \u00e0 jour 13 ans il y a"},"absolute_dates":{"created":"Publi\u00e9 le 22 mars 2013","modified":"Mise \u00e0 jour le 22 mars 2013"},"absolute_dates_time":{"created":"Publi\u00e9 le 22 mars 2013 10 h 06 min","modified":"Mise \u00e0 jour le 22 mars 2013 10 h 06 min"},"featured_img_caption":"","series_order":"","publishpress_future_action":{"enabled":false,"date":"2026-05-29 18:31:47","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/posts\/78","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=78"}],"version-history":[{"count":0,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/posts\/78\/revisions"}],"wp:attachment":[{"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=78"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=78"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=78"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}