{"id":381,"date":"2013-03-28T10:44:03","date_gmt":"2013-03-28T09:44:03","guid":{"rendered":"https:\/\/ecogestionlp.enseigne.ac-lyon.fr\/wordpress\/2013\/03\/28\/epreuve-e2-analyse-et-traitement-des-situations-liees-a-laccueil\/"},"modified":"2013-03-28T10:44:03","modified_gmt":"2013-03-28T09:44:03","slug":"epreuve-e2-analyse-et-traitement-des-situations-liees-a-laccueil","status":"publish","type":"post","link":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/?p=381","title":{"rendered":"Epreuve E2 &#8211; Analyse et traitement des situations li\u00e9es \u00e0 l&rsquo;accueil"},"content":{"rendered":"<p><strong><strong><em>Epreuve E2 <\/p>\n<p>Analyse et traitement  de situations li\u00e9es \u00e0 l&rsquo;accueil<\/strong><\/strong><\/em><\/p>\n<p>Cette \u00e9preuve porte sur les comp\u00e9tences et savoirs regroup\u00e9s dans les activit\u00e9s suivantes :<\/p>\n<ul>\n<li> Activit\u00e9 3 : la gestion de la fonction accueil\n<ul>\n<li> T32.2 La contribution \u00e0 l\u2019analyse qualitative et quantitative<br \/>\ndes activit\u00e9s li\u00e9es \u00e0 l\u2019accueil, <\/li>\n<li> A33 La permanence, la continuit\u00e9, la qualit\u00e9 du service d\u2019accueil ;<\/li>\n<\/ul>\n<\/li>\n<li> Activit\u00e9 4 : la vente de services ou de produits associ\u00e9e \u00e0 l\u2019accueil ;<\/li>\n<li> Activit\u00e9 5 : les activit\u00e9s administratives connexes \u00e0 l\u2019accueil. <\/li>\n<\/ul>\n<p><a href=\"https:\/\/ecogestionlp.edune.ac-lyon.fr\/wp-content\/uploads\/sites\/10\/2013\/03\/ppt_presentation-epreuve-e2.ppt\"><strong>Diaporama de pr\u00e9sentation<\/strong><\/a><\/p>\n<p><a href=\"https:\/\/ecogestionlp.edune.ac-lyon.fr\/wp-content\/uploads\/sites\/10\/2013\/03\/doc_exemple_questionnement_induit.doc\"><strong>Exemple de questionnement <\/strong> <\/a><\/p>\n<p>Pour plus d&rsquo;information sur cette \u00e9preuve : le <strong><a href=\"article72.html\">r\u00e9f\u00e9rentiel<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Epreuve E2 Analyse et traitement de situations li\u00e9es \u00e0 l&rsquo;accueil Cette \u00e9preuve porte sur les comp\u00e9tences et savoirs regroup\u00e9s dans<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[59],"tags":[],"class_list":["post-381","post","type-post","status-publish","format-standard","hentry","category-referentiel-reglement-dexamen-grilles-baccalaureat-accueil-relations-clients-et-usagers","comments-off"],"author_meta":{"display_name":"Webmestre acad\u00e9mique","author_link":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/?author=2"},"featured_img":null,"coauthors":[],"tax_additional":{"categories":{"linked":["<a href=\"https:\/\/ecogestionlp.edune.ac-lyon.fr\/?cat=59\" class=\"advgb-post-tax-term\">R\u00e9f\u00e9rentiel, r\u00e8glement d&#039;examen, grilles<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">R\u00e9f\u00e9rentiel, r\u00e8glement d&#039;examen, grilles<\/span>"]}},"comment_count":"0","relative_dates":{"created":"Publi\u00e9 13 ans il y a","modified":"Mis \u00e0 jour 13 ans il y a"},"absolute_dates":{"created":"Publi\u00e9 le 28 mars 2013","modified":"Mise \u00e0 jour le 28 mars 2013"},"absolute_dates_time":{"created":"Publi\u00e9 le 28 mars 2013 10 h 44 min","modified":"Mise \u00e0 jour le 28 mars 2013 10 h 44 min"},"featured_img_caption":"","series_order":"","publishpress_future_action":{"enabled":false,"date":"2026-05-29 18:32:00","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/posts\/381","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=381"}],"version-history":[{"count":0,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/posts\/381\/revisions"}],"wp:attachment":[{"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=381"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=381"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}