{"id":106,"date":"2012-01-04T15:08:00","date_gmt":"2012-01-04T14:08:00","guid":{"rendered":"https:\/\/ecogestionlp.enseigne.ac-lyon.fr\/wordpress\/2012\/01\/04\/diaporama-e31-analyse-de-la-fonction-daccueil-et-projet-damelioration\/"},"modified":"2012-01-04T15:08:00","modified_gmt":"2012-01-04T14:08:00","slug":"diaporama-e31-analyse-de-la-fonction-daccueil-et-projet-damelioration","status":"publish","type":"post","link":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/?p=106","title":{"rendered":"diaporama – E31 – Analyse de la fonction d’accueil et projet d’am\u00e9lioration"},"content":{"rendered":"

Formation du 5 d\u00e9cembre 2011 – Bac Accueil Relations Clients Usagers<\/p>\n

– Diaporama – les \u00e9preuves certificatives<\/a><\/strong><\/p>\n

– Diaporama – L’\u00e9preuve E33 – Accueil en face \u00e0 face<\/a><\/strong><\/p>\n

    \n
  1. Exemple de \u00ab\u00a0feuille de sc\u00e9nario<\/strong><\/a>\u00a0\u00bb relatif \u00e0 l’\u00e9preuve E33 1\u00e8re situation<\/li>\n<\/ol>\n

    – Diaporama – Rappels de l’\u00e9preuve E31<\/strong> <\/a> accompagn\u00e9 d’exemples dans une organisation telle qu’un Office de tourisme<\/p>\n

      \n
    1. La feuille de route<\/a><\/strong><\/li>\n
    2. Le rapport d’\u00e9tonnement<\/strong><\/a><\/li>\n<\/ol>\n

      – Questions diverses et r\u00e9ponses<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

      Formation du 5 d\u00e9cembre 2011 – Bac Accueil Relations Clients Usagers – Diaporama – les \u00e9preuves certificatives – Diaporama –<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[59],"tags":[],"class_list":["post-106","post","type-post","status-publish","format-standard","hentry","category-referentiel-reglement-dexamen-grilles-baccalaureat-accueil-relations-clients-et-usagers","comments-off"],"author_meta":{"display_name":"Webmestre acad\u00e9mique","author_link":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/?author=2"},"featured_img":null,"coauthors":[],"tax_additional":{"categories":{"linked":["R\u00e9f\u00e9rentiel, r\u00e8glement d'examen, grilles<\/a>"],"unlinked":["R\u00e9f\u00e9rentiel, r\u00e8glement d'examen, grilles<\/span>"]}},"comment_count":"0","relative_dates":{"created":"Publi\u00e9 14 ans il y a","modified":"Mis \u00e0 jour 14 ans il y a"},"absolute_dates":{"created":"Publi\u00e9 le 4 janvier 2012","modified":"Mise \u00e0 jour le 4 janvier 2012"},"absolute_dates_time":{"created":"Publi\u00e9 le 4 janvier 2012 15 h 08 min","modified":"Mise \u00e0 jour le 4 janvier 2012 15 h 08 min"},"featured_img_caption":"","series_order":"","publishpress_future_action":{"enabled":false,"date":"2026-05-29 18:38:12","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/posts\/106","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=106"}],"version-history":[{"count":0,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=\/wp\/v2\/posts\/106\/revisions"}],"wp:attachment":[{"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=106"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=106"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ecogestionlp.edune.ac-lyon.fr\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}